At veryinsanee.space, customer satisfaction is our top priority. We understand that there may be situations where a customer is not completely satisfied with our product or service. In such cases, we offer a 7-day refund policy.
Eligibility for Refund
Customers are eligible for a refund if they have attempted to resolve the issue by following all of our tutorials and instructions, and working alongside our support team. If the customer has attempted all troubleshooting steps and the issue still persists, they may request a refund.
Time-frame for Requesting Refund
Customers may request a refund within 7 days of the initial purchase of the product or service. Requests for refunds made after this time frame will not be honored.
Process for Requesting Refund
To request a refund, customers should contact our support team via the veryinsanee.space support bot located on all veryinsanee.space discord servers. Customers will be required to provide information about the issue they are experiencing and the steps they have taken to resolve it. Our support team will then review the request and determine if a refund is appropriate. If a refund is approved, the customer will be notified and the refund will be processed.
Refund Amount
Refunds will be issued in the same manner in which payment was made. The refund amount will be for the full purchase price of the product or service.
Exceptions
This refund policy does not apply to any additional services or products that are purchased separately from the main product or service. Refunds are only issued to first-time buyers of our products and services. Finally, any violation of the "Grant of License" agreement.